Frequently Asked Questions
Everything you need to know about your Paris Texas shopping experience.
What is the Paris Texas return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all security tags and packaging intact to be eligible for a full refund.
How do I determine my correct size in Paris Texas boots?
Our footwear generally runs true to size. However, for pointed-toe styles or those with a narrower shaft, we recommend sizing up a half size. Please refer to our detailed Size Guide located on each product page.
Do you offer international shipping?
Yes, we ship globally. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible payment options through Klarna and Afterpay in select regions.
How should I care for my leather and suede products?
To maintain the quality of your items, avoid prolonged exposure to direct sunlight and moisture. We recommend using a high-quality leather conditioner or suede protector spray and storing your shoes in the provided dust bags.